ckt99 Terms and Conditions

1. General Terms and Applicability

ckt99 is an online gaming platform that provides live casino, cricket betting, slot games, and various other entertainment services to users in Bangladesh. By using any part of the ckt99 website or platform, you automatically agree to these terms and conditions.

This document constitutes a legal agreement between ckt99 and the registered user of the platform. If you do not agree to these terms, you are requested to stop using the platform immediately.

1.1 Scope of Terms

These terms and conditions apply to all services, applications, websites, and related content on the ckt99 platform. This includes:

• Casino games, live dealer games, and slot machines
• Cricket and other sports betting services
• Bonuses, promotions, and VIP program benefits
• Payment and withdrawal services
• Customer support and related communications

2. Age Eligibility and Account Registration

To open an account on the ckt99 platform and use any gaming service, the user must be at least 21 years of age. At the time of account registration, the user confirms that they meet this age requirement.

2.1 Registration Requirements

The following information must be provided accurately to create a valid ckt99 account:

• Full legal name (as per national identity card)
• Active email address or mobile number
• Valid date of birth that satisfies the minimum age requirement
• Active payment method details (bKash, Nagad, Rocket, or bank account)

2.2 One Person, One Account Policy

Each individual may operate only one ckt99 account. Opening multiple accounts under the same name, from the same device, or using the same payment method is strictly prohibited. If this rule is violated, all accounts will be closed and funds may be forfeited.

3. Account Security and Responsibility

It is entirely your responsibility to ensure the security of your ckt99 account. Do not share your login credentials (username, password, PIN) with anyone else.

3.1 Security Obligations

• Use a strong and unique password that is not used for any other service.
• Never share your login credentials with any third party.
• Take extra precautions when logging in from an unfamiliar or unknown device.
• If you notice any unauthorised activity on your account, notify the ckt99 support team immediately.

3.2 User Responsibility

You are fully responsible for all activities carried out from your account. Even if a third party uses your account, ckt99 will not accept liability for those transactions. The ckt99 platform uses SSL encryption to ensure the security of your information.

4. Deposit and Withdrawal Policy

4.1 Deposit Methods and Limits

ckt99 accepts deposits through the following payment methods:

• bKash — instant processing
• Nagad — instant processing
• Rocket — instant processing
• Bank Transfer — accepted from major banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank

4.2 Withdrawal Process

Account verification must be completed before a withdrawal can be made. Withdrawals are generally processed within 5 to 30 minutes. However, bank transfers may take somewhat longer.

4.3 Withdrawal Terms and Conditions

• Withdrawals are only possible to the same payment method used to make the deposit.
• Funds linked to a bonus cannot be withdrawn until all bonus wagering requirements have been met.
• Unusual or suspicious withdrawal requests may be temporarily put on hold for verification.
• ckt99 may request additional identity verification documents if needed.

5. Bonus and Promotion Terms

5.1 Welcome Bonus

ckt99 offers new members a 100% match bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 20 times the bonus amount.

5.2 How Wagering is Calculated

The wagering requirement is calculated on the bonus amount only — not on the combined total of the deposit and bonus. So for a ৳1,000 bonus, a total of ৳20,000 in bets must be placed.

5.3 General Bonus Terms and Conditions

• ckt99 reserves the right to modify or cancel bonus offers at any time.
• A bonus offer may only be used once, unless stated otherwise.
• A bonus is credited only to the account for which the offer applies.
• Attempting to take advantage of a bonus through multiple accounts will result in all accounts being closed.
• Games must be played within the specified time limit to fulfil the wagering requirements.

6. VIP Program Terms and Conditions

The ckt99 VIP Program has five tiers in total. There is no fixed turnover threshold required to reach each tier — ckt99 promotes members based on their overall playing pattern and activity.

6.1 VIP Tiers and Weekly Cashback

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.7% weekly cashback
• Platinum — up to 1.0% weekly cashback
• Diamond — up to 1.2% weekly cashback

6.2 VIP Benefits and Conditions

VIP membership is a special privilege granted by ckt99 and is not a guaranteed right. ckt99 reserves the right to change, modify, or withdraw VIP benefits at any time. Cashback benefits must be claimed within the specified time period, otherwise they will expire.

7. Gaming Rules

7.1 Fair Play Policy

ckt99 is committed to providing a fair and transparent gaming environment. All games on the platform are powered by Random Number Generator (RNG) technology, which ensures unbiased outcomes.

7.2 Sports Betting Rules

The outcome of sports bets is determined by the official announcement of the governing body that organised the event. If a match is cancelled or shortened, ckt99 will make a decision in accordance with its own policies. No bets are accepted after the betting deadline has passed.

7.3 Technical Issues

If a game is interrupted mid-session due to a network disruption, server issue, or any other technical fault, ckt99 will determine the outcome of that round. In such cases, ckt99's decision shall be considered final.

8. Prohibited Activities

The following activities are strictly prohibited on the ckt99 platform and may result in account closure:

• Attempting to obtain bonus benefits through fraudulent means (Bonus Abuse)
• Exploiting vulnerabilities in the system or software
• Using bots, automation, or any other automated software
• Using the platform for money laundering or suspicious financial activities
• Impersonating or harassing ckt99 staff
• Gaining unfair advantage through cheating, collusion, or syndicate play
• Attempting to gain unauthorised access to another user's account

9. Account Suspension and Closure

9.1 Account Closure by ckt99

ckt99 reserves the right to temporarily or permanently close any account without prior notice in the following circumstances:

• Any clause of these terms and conditions is violated
• Fraudulent or suspicious activity is detected
• Information provided is found to be false or incomplete
• Money laundering is suspected
• The user is found to be under 21 years of age

9.2 Account Closure by the User

If you wish to voluntarily close your ckt99 account, please contact customer support. Ensure that any valid balance is withdrawn before the account is closed. Any bonus balance for which wagering requirements have not been met will be forfeited.

10. Responsible Gaming

ckt99 firmly believes in responsible gaming. Gaming should be for entertainment purposes only — not as a solution to any financial problem.

• Using this platform is strictly prohibited for anyone under 21 years of age.
• Please refrain from betting beyond your means.
• If you notice signs of gaming addiction, contact the ckt99 support team for help.
• You may request self-exclusion or deposit limit settings through customer support.

Visit our Responsible Gaming page for more details.

11. Privacy & Data Protection

ckt99 places the highest importance on protecting users' personal information. The platform uses SSL encryption technology to keep all data transfers secure.

11.1 Data Collection & Use

Information collected during registration is used solely for account management, identity verification, and payment processing. Personal information is never sold or transferred to third parties.

Please read our Privacy Policy page for more information.

12. Limitations of Liability

ckt99 will not accept any liability for the following:

• Issues arising from internet connection disruptions or third-party service failures
• Financial losses caused by the user's own negligence or security breaches
• Unexpected technical errors or temporary unavailability during system upgrades
• Any legal issues arising from non-compliance with laws applicable in the user's country

The ckt99 platform is provided on an "as is" basis. No guarantee of uninterrupted or error-free service is given, however efforts to ensure the highest quality of service are ongoing.

13. Changes to Terms

ckt99 reserves the right to change, amend, or update these terms and conditions at any time. Any changes will be properly published on the platform before taking effect.

13.1 Notice of Changes

For significant changes, ckt99 will endeavor to notify users via their registered email or through platform notifications. Continued use of the platform after any changes will be considered as your agreement to the updated terms.

13.2 Applicable Law

These terms and all matters relating to the operation of the ckt99 platform will be governed by the applicable laws of the relevant jurisdiction. ckt99 is committed to the principles of fair play and transparent operation.

14. Contact & Complaints

If you have any questions about these terms or encounter any account-related issues, the ckt99 customer support team is always ready to help you.