ckt99's commitment to responsible gaming
We believe entertainment is at its best when it is controlled and safe. ckt99 is committed to giving you a healthy and enjoyable gaming experience.
What does responsible gaming mean?
Online gaming is fundamentally a form of entertainment. Playing cricket betting, slot machines, or live casino games within a set budget, purely for enjoyment, is completely healthy. However, when gaming becomes a habit and starts to have a negative impact on family, work, or finances, it becomes a cause for concern.
ckt99 wants every player to stay aware. Let gaming be a source of fun — not stress. On this page we will show you how to play safely, which signs deserve attention, and where to get help if problems arise.
Remember: Gaming is never a reliable source of income. Repeatedly playing in the hope of recovering lost money is a warning sign. Set a budget and play within your limits.
Signs of problematic gaming
If any of the following apply to you or someone close to you, please seek help:
Behavioural signs
- Spending more than your set budget
- Placing larger bets trying to recover lost money
- Hiding gaming from family or friends
- Taking on debt or spending savings because of gaming
Emotional signs
- Feeling restless or irritable when not playing
- Lying about the time spent gaming
- Neglecting work, studies, or family
- Being unable to find enjoyment without gaming
Our protection tools
ckt99 provides several practical tools for player safety. Use them to keep your gaming experience under control.
Deposit Limit
Set your own limit on how much you deposit per day, per week, or per month. Once set, it takes effect immediately, and a processing period applies if you want to increase the limit.
Time-Out
Need a short break? Pause your account for anywhere from 24 hours to 30 days. During a time-out you will not be able to log in or place bets — your protection is guaranteed.
Self-Exclusion
Choose self-exclusion for a long-term break. You can close your account for a minimum of 6 months or permanently. Contact the support team and we will complete the process for you.
Gaming History
View your complete betting and transaction history. Understand your own patterns, review how much time and money you are spending, and make informed decisions.
Account Security
Ensure a strong password and secure login. ckt99 uses SSL encryption to keep your information safe. Do not let anyone else use your account.
24/7 Support
If you ever have a problem, our support team is here for you. Contact us in Bengali via live chat or email — there is no need to hesitate when it comes to getting help with responsible gaming.
Tips for safe gaming
A little awareness can keep your gaming experience enjoyable at all times. Following the habits below will keep your experience on ckt99 safe:
- Set a specific budget before you play and stick to it.
- Never play with the goal of recovering lost money.
- Avoid gaming when drinking alcohol or under emotional stress.
- Set a time limit for each session.
- Alongside gaming, maintain time for family, friends, and hobbies.
- Withdraw winnings to your bank — do not reinvest everything you win.
- Never play with borrowed money or by spending your savings.
- Give yourself a break — use the time-out feature.
Protection of Minors
ckt99 strictly follows an age 21+ policy. Keeping minors away from gaming is our highest priority.
Keep your password secure
Never use your login details in front of children or teenagers. Do not save your password on a shared device.
Device safety
Do not leave a gaming app or browser session open on a device used by other family members.
Age verification
ckt99 verifies age at the time of registration. Account registration by anyone under 21 is strictly prohibited.
How to get help
A gambling problem is a mental health matter — there is nothing to be ashamed of. At ckt99, we are always ready to support you.
ckt99 Support
24 hours, 7 days — in Bengali and English
[email protected]
Contact support — we will act promptly
Seek professional help
If you feel gaming is getting out of your control, seek help from a professional mental health specialist or counsellor. This is a sign of strength, not weakness.
Talk to the people close to you. Family and friends can be your greatest source of support.
For mental health services in Bangladesh, local government hospitals and various NGOs provide assistance.