ckt99's Privacy Policy
Your personal information is very important to us. This policy describes in detail how ckt99 collects, uses, and protects your data.
Introduction & Scope
ckt99 ("we", "our", or "platform") is a trusted online gaming service provider in Bangladesh. We place the highest priority on our users' privacy and are committed to protecting your personal information.
This Privacy Policy ("Policy") applies to all members who use ckt99's website and services. By creating an account on ckt99 or using our services, you accept the terms of this Policy. It is your responsibility to read and understand this Policy, and if you have any questions, please contact our support team.
We may update this Policy from time to time. In the event of changes, we will notify you by email or through the platform. Continued use of our services after any changes means you have agreed to the updated Policy.
Information We Collect
ckt99 collects only the information necessary to provide our services. We collect two types of information — information you voluntarily provide, and information generated automatically while you use our services.
Personally Identifiable Information
- Full name and date of birth
- Email address and mobile number
- Residential address
- National ID or passport details (for identity verification)
- Other information provided at the time of account creation
Financial & Transaction Information
- bKash, Nagad, Rocket account numbers
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction date, amount, and status
Gaming Activity Information
- Play history and betting records
- Account balance and bonus usage
- Preferred games and gaming patterns
- Login times and session information
- VIP level and reward points
Technical & Device Information
- IP address and device type
- Browser and operating system information
- Data collected from cookies and tracking technologies
- Page visits, click patterns, and usage behavior
Purpose of Using Your Information
ckt99 uses your information only for specific and legitimate purposes. Those purposes are described in detail below:
Information Disclosure & Sharing
ckt99 never sells your personal information to third parties. However, we may share information in the following limited circumstances:
| Recipient | Purpose | Safeguards |
|---|---|---|
| Payment Processors bKash, Nagad, Rocket, Banks |
Processing financial transactions | Minimum data transmitted over encrypted channels |
| Technology Service Providers Hosting, Security Partners |
Platform operation and security | Contractual confidentiality obligations |
| Game Software Providers Pragmatic Play, Spribe, JILI, etc. |
Managing game sessions | Session IDs only, no personal information |
| Legal Authorities | Fulfilling legal obligations | Only upon receipt of a valid legal order, minimum data |
Important Note
When sharing information with any third-party service provider, ckt99 ensures they adhere to equivalent privacy and security standards. We never share your information with outside parties for marketing purposes.
Cookies & Tracking Technologies
ckt99 uses cookies and similar technologies that help improve your browsing experience and ensure the platform functions correctly.
Essential Cookies
These cookies are essential for the platform to operate. Login sessions, security verification, and core services depend on them. Without them, ckt99 may not function properly.
Functional Cookies
These cookies are used to remember your preferences such as language selection, favorite games, and previous session information. They make using the service easier and more personalized.
Analytical Cookies
Analytical cookies are used to understand how the various pages and features of the platform are being used. This information is completely anonymous and is used only for service improvement.
You can control cookies by changing your browser settings. However, disabling essential cookies may cause some platform services to not work properly.
Data Retention & Deletion
ckt99 retains your information only for as long as it is necessary or legally required.
Active Account Information
Your identity, financial, and gaming information will be retained for as long as your ckt99 account remains active. This is necessary to provide continuous service and maintain your account history.
After Account Closure
Even after an account is closed, financial transaction records and identity verification information may be retained for a set period in accordance with legal obligations. Once that period has passed, the information is securely deleted.
Data Security Measures
ckt99 has implemented industry-standard technical and administrative measures to ensure the security of your information.
SSL Encryption
All data exchanged between your browser and our servers is encrypted using SSL protocol.
Access Controls
Only authorized personnel can access your personal information, and this is strictly on a need-to-know basis.
Password Protection
Your password is always stored in hashed form. No ckt99 employee will ever have access to your password.
Regular Security Reviews
Our systems undergo regular security reviews to ensure protection against the latest threats.
Security Breach
If a data security breach occurs and it affects your information, we will notify you as quickly as possible and take the necessary steps to minimize any harm.
Your Data Rights
You have several important rights over your personal information. ckt99 respects these rights and is committed to helping you exercise them.
Right to Access
You can request at any time to know what information we hold about you. We will provide this information to you as quickly as possible.
Right to Correction
If any information we hold about you is incorrect or incomplete, you can request that it be corrected. Many details can be updated directly in your account settings.
Right to Deletion
In certain circumstances you can request that your personal information be deleted. However, some information may not be immediately deletable due to legal obligations or ongoing transactions.
Right to Restrict Processing
You can request that the processing of your information be restricted in certain circumstances, such as during a dispute about the accuracy of the information.
To exercise any of these rights, please contact our support team. We will review your request and respond in accordance with applicable law and our policy.
Protection of Minors
Important Age Restriction
ckt99 is for users aged 21 and above only. We do not intentionally collect personal information from or provide services to anyone under 21. We ensure this through an age verification process at the time of registration.
If we become aware that a minor is using our platform, we will immediately close that account and delete all collected information.
Third-Party Services
The ckt99 platform integrates services from game software providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and others. These third-party services may have their own privacy policies.
ckt99 is not responsible for the data collection or protection practices of these third parties. However, we ensure that our partners follow industry-standard security practices and are committed to protecting user information.
Policy Changes & Updates
ckt99 reserves the right to update or change this Privacy Policy at any time. In the event of significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A clear notice will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will be changed.
Continued use of ckt99 after any changes means you are automatically considered to have accepted the updated Policy. We recommend checking this page regularly.
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, or if you wish to exercise your data rights, please contact us through any of the channels below.
Request Timeframes
We will review any data-related requests from you as quickly as possible. For complex requests, we will keep you updated on progress. Our support team is available 24/7 to assist you.
Want to learn more?
Please read our Terms & Conditions and Responsible Gaming policy. This information is important for a safe and enjoyable experience with ckt99.